Overcoming 3PL Challenges: How Barrett Distribution Can Help

Katherine Wroth • June 14, 2024

Struggling with fulfillment challenges and inefficiencies? Barrett Distribution's trusted methods turn logistical hurdles into seamless solutions.


Barrett's Impact on Our Clients:


When it comes to overcoming 3PL challenges, Barrett has a track record of turning obstacles into opportunities.


"Last year, Barrett's team heroically stepped in when our 3PL fell through at the last minute, moving 70,000+ pallets and integrating our systems within weeks before peak season. They transformed a dire situation into a success story. This year, we're excited to extend our contract with Barrett and include them in our full RFP. We couldn't be happier with their services."- Joseph Steffney, SVP of Supply Chain Management at


Proven Processes and Innovative 91¹ú²ú:


Recognized as a 2024 Top 3PL Provider by Multichannel Merchant, we are dedicated to solving fulfillment challenges with proven processes, state-of-the-art technology and innovative strategies. Since 1941, our clients consistently highlight how we stand out due to our ability to deliver on our promises. This is driven by our company culture of integrity, strong performance expectations, high accountability and a commitment to doing what is right for our clients and their customers daily.


Many third-party logistics (3PL) companies face various challenges, including communication, capacity and supply chain issues. Here are some ways Barrett can help your brand overcome these challenges:


1. Order Fulfillment


Inefficient systems can result in higher operating costs, reduced agility, unhappy customers and lost revenue opportunities. Barrett employs state-of-the-art warehouse management systems (WMS) and streamlined processes to ensure orders are picked, packed, and shipped accurately and on time. Our seasoned experts are dedicated to continuous improvement, regularly refining our methods to maximize efficiency and minimize errors.


2. Technology Integration


Efficient order fulfillment is just the beginning. A good 3PL partner doesn't just replicate your existing processes; they think ahead and plan for future growth. They offer the flexibility and expertise to support your business as it evolves. We have the experience and technological infrastructure to adapt to your changing needs for new sales channels and markets. We offer advanced solutions such as real-time inventory tracking, automated reporting, and seamless integration with your enterprise resource planning (ERP) systems. Our tech-savvy approach ensures you have complete visibility and, most importantly, control over your supply chain.


3. Scalability


"For over a decade, Barrett has been more than just a logistics partner; they've been an extension of our company. Barrett facilitated our expansion onto the West Coast, enabling quicker turn times for our screen-printed goods. This partnership played a crucial role in our growth during the first several years, demonstrating the effectiveness of a truly aligned 3PL service." Mike McAlister, VP of Operations at


We emphasize the importance of choosing a 3PL partner who has "been there and done that" in new sales channels. When selecting a 3PL partner, it's crucial to look beyond your current needs and consider where your business will be in five, ten, or even fifteen years. We aim to be your forever partner, providing the scalability to expand into omnichannel and new markets you haven't yet considered. Running a business means navigating constant change, and where you are today will likely be very different from where you'll be in a few years—or even a few months. A reliable 3PL partner understands this and is prepared to support your growth every step of the way.


4. Strategic Locations and Nationwide Reach


shows 20% of 3PLs operating above 100% capacity and an additional 39% between 90% – 100% capacity.  Barrett operates over 6 million square feet, including 15 shared and 9 dedicated warehouses, distribution, and fulfillment centers in the U.S., with key logistics centers in Greater Boston, New Jersey, New York, Baltimore, Memphis, Dallas and California.


5. Customer First Approach


The  notes that the main reason for a failed 3PL partnership is poor customer service (62%), while another 10% “cite failed expectations, which could include failure to deliver on promises or communicate clearly, both important elements of service.”


The reason people choose Barrett is simple: our people. Strong customer support is the backbone of any successful logistics partnership. If your provider falls short in this area, it can lead to communication breakdowns and unresolved issues, which could leave you in a constant state of frustration. Our dedicated strategic account managers and support teams are always available to address your concerns, provide updates and offer solutions. We believe in building long-term partnerships based on trust and transparency.


6. Custom Engineered 91¹ú²ú


Many 3PL providers lack the flexibility to customize their services to meet specific needs. Every business has unique logistics requirements, and a one-size-fits-all approach often falls short. Our engineers are dedicated to building personalized solutions. We work closely with you to develop a logistics strategy that aligns with your long-term business goals.


Why Choose Barrett Distribution?


With over 80 years of experience in the logistics industry, Barrett has a proven track record of helping businesses overcome their 3PL challenges. Our commitment to innovation, scalability and customer satisfaction sets us apart from other 3PL providers. You're partnering with a logistics provider dedicated to your success.


Ready to overcome your logistics challenges? Contact Barrett today to discover how our tailored solutions can help your business thrive.

Recent Blog Posts

By Katherine Wroth July 8, 2025
Teaneck, NJ – June 20, 2025 – Made4net, a global provider of cloud-based Warehouse Management Systems (WMS) and end-to-end supply chain execution software , proudly presented the first-ever Made4net Award for Advancing Innovation in Third-Party Logistics at the 2025 IWLA Convention & Expo, held May 4–6 in Tucson, Arizona. This new award honors an IWLA member company demonstrating exceptional vision, leadership, and commitment to driving innovation in the 3PL space. Barrett Distribution was named the inaugural recipient of the award for its forward-thinking approach to logistics operations and ongoing investments in transformative technologies. One standout example is Barrett’s use of Gather AI’s advanced drone-based inventory technology at its Hillsborough, N.J. facility. This technology helps reduce manual labor and cycle counting time while increasing inventory accuracy and fulfillment speed. The system works alongside Made4net’s Synapse 3PLExpert WMS , supporting Barrett’s mission to create a more intelligent, efficient, and responsive warehouse environment. “Third-party logistics providers are the backbone of so many supply chains, but their contributions often go unrecognized,” said Chipper Farley, President of 3PL 91¹ú²ú at Made4net and newly appointed IWLA Board Member. “We launched this award to spotlight 3PL leaders who aren’t just responding to change—they’re shaping what’s next. Barrett Distribution’s bold and effective use of emerging technology is a perfect example of the innovation we want to celebrate.” With over 80 years of experience, Barrett continues to raise the bar in the 3PL industry by embracing digital transformation and championing operational excellence. “We’re honored to be recognized by Made4net and IWLA for our efforts to lead through innovation,” said Douglas Varga, Vice President of Information Technology at Barrett Distribution. “This award reflects the work our team has done to evaluate, adopt, and scale technology that enhances the service we deliver to our customers.” The Made4net Award for Advancing Innovation in Third-Party Logistics will be awarded annually at the IWLA Convention & Expo to spotlight the achievements of IWLA members who demonstrate a commitment to innovation and leadership in the evolving world of logistics. About Barrett Distribution Barrett Distribution currently operates 25+ facilities across the United States. With over 6 million square feet of space specifically designed for warehousing, distribution, transportation and omnichannel eCommerce fulfillment, Barrett will scale your brand to ensure success. Learn more at www.barrettdistribution.com . About IWLA IWLA, formerly the American Warehouse Association, serves nearly 600 corporate members representing 3,000 warehousing locations. Since 1891, the organization has been the resource for warehouse logistics, advocacy, and education. For more information, visit www.IWLA.com . About Made4net Made4net is a leading global provider of best-in-class, cloud-based supply chain execution and warehouse management solutions for organizations of all sizes to improve the speed and efficiency of their supply chain. Full Release Here: https://made4net.com/made4net-presents-inaugural-award-for-advancing-innovation-in-third-party-logistics-at-2025-iwla-convention-expo/
By Katherine Wroth June 26, 2025
If you think it’s too early to prep for peak season, it’s probably already too late. The reality is your competitors are already planning — and they’ll win if you don’t. At Barrett Distribution Centers , we’ve helped brands succeed through the busiest shopping seasons. The ones that perform best? They start early. Summer is your window to plan, secure resources and eliminate last-minute surprises. Why Peak Planning Starts in Q3 Orders need to ship faster, arrive on time and meet customer expectations. Missing the mark means you risk losing that customer for good. Whether shifting inventory closer to your customers, tightening up your tech, or locking in capacity before space runs out, your work in Q3 pays off when it matters most. What You Can Do Today: Start building a plan that holds up under pressure. A few moves to make now: • Secure capacity early: Lock in carrier space and warehouse availability before the rush • Confirm rate agreements: Get ahead of seasonal surcharges by finalizing pricing now • Check your visibility tools: Spot gaps in order tracking and inventory accuracy while there’s time to fix them • Align your teams: Get sales, ops and your 3PL provider on the same page with weekly check-ins and clear deadlines • Build backup plans: Expect disruptions—plan for weather, labor shortages and demand spikes • Partner with a 3PL: Work with a 3PL partner that can flex with your business and scale fast Peak Season Checklist ✓ Review last year’s data and build your forecast ✓ Adjust inventory based on expected demand ✓ Test your systems and strengthen your tech stack ✓ Set a regular planning cadence across teams ✓ Document contingency plans ✓ Confirm your 3PL is ready to support peak volume Don’t Wait for Peak to Start Acting Like It’s Peak. At Barrett, we’re already helping brands get ready for Q4. Contact us today for a complimentary supply chain consultation.
By Katherine Wroth June 19, 2025
FRANKLIN, Mass., June 19, 2025 /PRNewswire/ -- Barrett Distribution Centers has partnered with Two Boxes , a reverse logistics technology platform, to deliver an intelligent, more flexible returns solution for modern e-commerce brands. "Barrett's deep e-commerce roots and innovation-first mindset make them an ideal partner," said Jack Hutchinson , Head of Growth at Two Boxes. "Their eCommerce Accelerator highlights their commitment to supporting high-growth brands. We're excited to see where this partnership goes—this is just the beginning." Barrett Distribution Centers partners with Two Boxes to streamline eCommerce returns. As client expectations increase and return processes become more complex, Barrett identified the need for a more streamlined process to manage inspections, re-kitting and faster resale readiness. Two Boxes was selected for its modern user experience, seamless integration with platforms like Shopify, Loop Returns and intuitive design for warehouse operators. "Two Boxes' SOP-driven approach allows us to empower more team members with real-time, step-by-step direction," said Doug Varga , VP of Information Technology at Barrett. "It's accurate, scalable and easy to use. When we find purpose-built solutions like this, they help us deliver faster results for clients and keep our teams focused on growth." Barrett is designing future phases of this integration to support its long-term vision for fully optimized returns operations. Contact Barrett for a complimentary supply chain consultation to learn how tech-enabled logistics can simplify returns and support your growth. About Two Boxes Two Boxes is a reverse logistics technology company that empowers 3PLs and direct-to-consumer (D2C) brands to transform returns from a costly burden into a strategic advantage. Launched in 2022 and co-founded by CEO Kyle Bertin and CPO Evan Stalter, Two Boxes builds intelligent inspection workflows, digitized SOPs and real-time analytics to make return processing faster, more accurate and highly visible. About Barrett Distribution Centers  Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement and direct access to senior leadership decision makers. As a member of Inc's fastest growing companies list 15+ times, Barrett is big enough to do the job and still small enough to deeply care about your business. Official Release Here
More Posts