Overcoming 3PL Challenges: How Barrett Distribution Can Help

Katherine Wroth • June 14, 2024

Struggling with fulfillment challenges and inefficiencies? Barrett Distribution's trusted methods turn logistical hurdles into seamless solutions.


Barrett's Impact on Our Clients:


When it comes to overcoming 3PL challenges, Barrett has a track record of turning obstacles into opportunities.


"Last year, Barrett's team heroically stepped in when our 3PL fell through at the last minute, moving 70,000+ pallets and integrating our systems within weeks before peak season. They transformed a dire situation into a success story. This year, we're excited to extend our contract with Barrett and include them in our full RFP. We couldn't be happier with their services."- Joseph Steffney, SVP of Supply Chain Management at


Proven Processes and Innovative 91¹ú²ú:


Recognized as a 2024 Top 3PL Provider by Multichannel Merchant, we are dedicated to solving fulfillment challenges with proven processes, state-of-the-art technology and innovative strategies. Since 1941, our clients consistently highlight how we stand out due to our ability to deliver on our promises. This is driven by our company culture of integrity, strong performance expectations, high accountability and a commitment to doing what is right for our clients and their customers daily.


Many third-party logistics (3PL) companies face various challenges, including communication, capacity and supply chain issues. Here are some ways Barrett can help your brand overcome these challenges:


1. Order Fulfillment


Inefficient systems can result in higher operating costs, reduced agility, unhappy customers and lost revenue opportunities. Barrett employs state-of-the-art warehouse management systems (WMS) and streamlined processes to ensure orders are picked, packed, and shipped accurately and on time. Our seasoned experts are dedicated to continuous improvement, regularly refining our methods to maximize efficiency and minimize errors.


2. Technology Integration


Efficient order fulfillment is just the beginning. A good 3PL partner doesn't just replicate your existing processes; they think ahead and plan for future growth. They offer the flexibility and expertise to support your business as it evolves. We have the experience and technological infrastructure to adapt to your changing needs for new sales channels and markets. We offer advanced solutions such as real-time inventory tracking, automated reporting, and seamless integration with your enterprise resource planning (ERP) systems. Our tech-savvy approach ensures you have complete visibility and, most importantly, control over your supply chain.


3. Scalability


"For over a decade, Barrett has been more than just a logistics partner; they've been an extension of our company. Barrett facilitated our expansion onto the West Coast, enabling quicker turn times for our screen-printed goods. This partnership played a crucial role in our growth during the first several years, demonstrating the effectiveness of a truly aligned 3PL service." Mike McAlister, VP of Operations at


We emphasize the importance of choosing a 3PL partner who has "been there and done that" in new sales channels. When selecting a 3PL partner, it's crucial to look beyond your current needs and consider where your business will be in five, ten, or even fifteen years. We aim to be your forever partner, providing the scalability to expand into omnichannel and new markets you haven't yet considered. Running a business means navigating constant change, and where you are today will likely be very different from where you'll be in a few years—or even a few months. A reliable 3PL partner understands this and is prepared to support your growth every step of the way.


4. Strategic Locations and Nationwide Reach


shows 20% of 3PLs operating above 100% capacity and an additional 39% between 90% – 100% capacity.  Barrett operates over 6 million square feet, including 15 shared and 9 dedicated warehouses, distribution, and fulfillment centers in the U.S., with key logistics centers in Greater Boston, New Jersey, New York, Baltimore, Memphis, Dallas and California.


5. Customer First Approach


The  notes that the main reason for a failed 3PL partnership is poor customer service (62%), while another 10% “cite failed expectations, which could include failure to deliver on promises or communicate clearly, both important elements of service.”


The reason people choose Barrett is simple: our people. Strong customer support is the backbone of any successful logistics partnership. If your provider falls short in this area, it can lead to communication breakdowns and unresolved issues, which could leave you in a constant state of frustration. Our dedicated strategic account managers and support teams are always available to address your concerns, provide updates and offer solutions. We believe in building long-term partnerships based on trust and transparency.


6. Custom Engineered 91¹ú²ú


Many 3PL providers lack the flexibility to customize their services to meet specific needs. Every business has unique logistics requirements, and a one-size-fits-all approach often falls short. Our engineers are dedicated to building personalized solutions. We work closely with you to develop a logistics strategy that aligns with your long-term business goals.


Why Choose Barrett Distribution?


With over 80 years of experience in the logistics industry, Barrett has a proven track record of helping businesses overcome their 3PL challenges. Our commitment to innovation, scalability and customer satisfaction sets us apart from other 3PL providers. You're partnering with a logistics provider dedicated to your success.


Ready to overcome your logistics challenges? Contact Barrett today to discover how our tailored solutions can help your business thrive.

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