Overcoming 3PL Challenges: How Barrett Distribution Can Help

Katherine Wroth • June 14, 2024

Struggling with fulfillment challenges and inefficiencies? Barrett Distribution's trusted methods turn logistical hurdles into seamless solutions.


Barrett's Impact on Our Clients:


When it comes to overcoming 3PL challenges, Barrett has a track record of turning obstacles into opportunities.


"Last year, Barrett's team heroically stepped in when our 3PL fell through at the last minute, moving 70,000+ pallets and integrating our systems within weeks before peak season. They transformed a dire situation into a success story. This year, we're excited to extend our contract with Barrett and include them in our full RFP. We couldn't be happier with their services."- Joseph Steffney, SVP of Supply Chain Management at


Proven Processes and Innovative 91¹ú²ú:


Recognized as a 2024 Top 3PL Provider by Multichannel Merchant, we are dedicated to solving fulfillment challenges with proven processes, state-of-the-art technology and innovative strategies. Since 1941, our clients consistently highlight how we stand out due to our ability to deliver on our promises. This is driven by our company culture of integrity, strong performance expectations, high accountability and a commitment to doing what is right for our clients and their customers daily.


Many third-party logistics (3PL) companies face various challenges, including communication, capacity and supply chain issues. Here are some ways Barrett can help your brand overcome these challenges:


1. Order Fulfillment


Inefficient systems can result in higher operating costs, reduced agility, unhappy customers and lost revenue opportunities. Barrett employs state-of-the-art warehouse management systems (WMS) and streamlined processes to ensure orders are picked, packed, and shipped accurately and on time. Our seasoned experts are dedicated to continuous improvement, regularly refining our methods to maximize efficiency and minimize errors.


2. Technology Integration


Efficient order fulfillment is just the beginning. A good 3PL partner doesn't just replicate your existing processes; they think ahead and plan for future growth. They offer the flexibility and expertise to support your business as it evolves. We have the experience and technological infrastructure to adapt to your changing needs for new sales channels and markets. We offer advanced solutions such as real-time inventory tracking, automated reporting, and seamless integration with your enterprise resource planning (ERP) systems. Our tech-savvy approach ensures you have complete visibility and, most importantly, control over your supply chain.


3. Scalability


"For over a decade, Barrett has been more than just a logistics partner; they've been an extension of our company. Barrett facilitated our expansion onto the West Coast, enabling quicker turn times for our screen-printed goods. This partnership played a crucial role in our growth during the first several years, demonstrating the effectiveness of a truly aligned 3PL service." Mike McAlister, VP of Operations at


We emphasize the importance of choosing a 3PL partner who has "been there and done that" in new sales channels. When selecting a 3PL partner, it's crucial to look beyond your current needs and consider where your business will be in five, ten, or even fifteen years. We aim to be your forever partner, providing the scalability to expand into omnichannel and new markets you haven't yet considered. Running a business means navigating constant change, and where you are today will likely be very different from where you'll be in a few years—or even a few months. A reliable 3PL partner understands this and is prepared to support your growth every step of the way.


4. Strategic Locations and Nationwide Reach


shows 20% of 3PLs operating above 100% capacity and an additional 39% between 90% – 100% capacity.  Barrett operates over 6 million square feet, including 15 shared and 9 dedicated warehouses, distribution, and fulfillment centers in the U.S., with key logistics centers in Greater Boston, New Jersey, New York, Baltimore, Memphis, Dallas and California.


5. Customer First Approach


The  notes that the main reason for a failed 3PL partnership is poor customer service (62%), while another 10% “cite failed expectations, which could include failure to deliver on promises or communicate clearly, both important elements of service.”


The reason people choose Barrett is simple: our people. Strong customer support is the backbone of any successful logistics partnership. If your provider falls short in this area, it can lead to communication breakdowns and unresolved issues, which could leave you in a constant state of frustration. Our dedicated strategic account managers and support teams are always available to address your concerns, provide updates and offer solutions. We believe in building long-term partnerships based on trust and transparency.


6. Custom Engineered 91¹ú²ú


Many 3PL providers lack the flexibility to customize their services to meet specific needs. Every business has unique logistics requirements, and a one-size-fits-all approach often falls short. Our engineers are dedicated to building personalized solutions. We work closely with you to develop a logistics strategy that aligns with your long-term business goals.


Why Choose Barrett Distribution?


With over 80 years of experience in the logistics industry, Barrett has a proven track record of helping businesses overcome their 3PL challenges. Our commitment to innovation, scalability and customer satisfaction sets us apart from other 3PL providers. You're partnering with a logistics provider dedicated to your success.


Ready to overcome your logistics challenges? Contact Barrett today to discover how our tailored solutions can help your business thrive.

Recent Blog Posts

By Faith Artieda May 15, 2026
For years, the logistics industry has talked about automation as if warehouses will eventually run themselves. Robotics, AI, and warehouse technology have absolutely transformed fulfillment operations — and they will continue to play an important role in the future of supply chains. But despite the headlines, one thing remains true: great warehouse operations still depend on great people.  At Barrett Distribution, technology is designed to support our teams, not replace them. Behind every successful shipment, inventory count, retailer-compliant order, and customer experience is a team of people making critical operational decisions every day. Warehousing Is Still a People Business Automation can improve efficiency, reduce repetitive tasks, and help operations scale. But fulfillment is far more dynamic than many people realize. Every day, warehouse teams are adapting to changing order volumes, retailer requirements, customer expectations, inventory challenges, transportation disruptions, and seasonal spikes. Technology helps create visibility and efficiency, but people are what keep operations moving when conditions change. That human element is especially important in omnichannel fulfillment environments where accuracy, flexibility, and responsiveness matter just as much as speed. The Best Operations Combine Technology and Experience At Barrett, operational excellence comes from combining modern logistics technology with experienced warehouse teams who understand the importance of execution. Our facilities utilize advanced warehouse management systems, transportation systems, robotics, reporting tools, and analytics platforms to improve efficiency and visibility. But technology alone does not create strong customer partnerships or consistent service levels. Experienced team members help drive inventory accuracy, quality control, retailer compliance, process improvement, customer responsiveness, and operational consistency. The most successful logistics operations are built around people who care about the outcome. A Culture Built Around People One of the things that stands out most when visiting Barrett facilities is the culture inside the buildings. During recent visits to several Barrett warehouse locations, one thing became immediately clear: the people are the foundation of the operation. Teams take pride in their work, support each other, and genuinely care about the customers and brands they serve. In many facilities, Barrett has employees and families who have worked with the company across multiple generations. That kind of long-term commitment says a lot about the culture that has been built over decades. Warehousing can often be viewed as transactional from the outside, but the reality is much different. Strong operations are built by people who show up every day with experience, accountability, and a shared commitment to getting the job done the right way. Automation Should Support Employees — Not Replace Them The future of logistics will absolutely include more automation and technology. But the goal should not be removing people from operations entirely. The best warehouse technology allows employees to work more efficiently, reduce unnecessary movement, improve accuracy, prioritize higher-value tasks, and make faster operational decisions. At Barrett, technology investments are focused on empowering teams and improving customer outcomes while maintaining the people-first culture that has helped drive long-term growth and customer relationships. The Human Side of Fulfillment Still Matters In an industry increasingly focused on speed and automation, it is easy to overlook the people behind the operation. But successful fulfillment still depends on communication, accountability, problem-solving, and operational experience. That human side of logistics is what allows strong warehouse operations to adapt, improve, and consistently deliver for customers. At Barrett Distribution, the combination of experienced people, operational discipline, and technology-enabled fulfillment continues to be a key differentiator — because even in a highly automated world, supply chains still run on people.
By Faith Artieda May 12, 2026
The Growing Challenge of Food Supply Chains The food and beverage supply chain has become increasingly difficult to manage. Brands are navigating rising transportation costs, shifting consumer demand, retail compliance requirements, and ongoing disruptions across ports and carrier networks. For many companies, reducing supply chain risk now starts with warehouse strategy. One of the most effective ways food brands can improve resiliency is by positioning inventory closer to major East Coast ports and consumer markets. Strategic warehousing allows companies to move products through the supply chain faster while improving visibility, reducing delays, and creating greater flexibility across retail and ecommerce channels. Why Port Proximity Matters For import-heavy brands, proximity to East Coast ports can have a major operational impact. Facilities located near ports like Baltimore allow inventory to move from container to distribution more efficiently. This helps brands reduce drayage costs, improve inventory availability, shorten replenishment timelines, and respond faster to changing demand. By reducing the distance between inbound freight and final distribution, brands can create a more agile and responsive supply chain. Faster Access to East Coast Consumers East Coast warehousing also provides access to some of the largest consumer populations in the country. Strategically positioning inventory closer to customers helps brands improve parcel transit times, support retailer distribution requirements, lower transportation spend, and improve the overall customer experience. As delivery expectations continue to rise, warehouse location plays a larger role in both customer satisfaction and operational efficiency. The Importance of Food-Grade Warehousing For food brands specifically, facility standards and inventory controls are critical. Food-grade warehousing requires more than storage capacity. Companies need strong operational processes to maintain product integrity and compliance throughout the supply chain. Key capabilities food brands should prioritize include: Lot tracking and expiration date management Strong inventory accuracy controls Retail compliance expertise Omnichannel fulfillment capabilities Strong inventory controls help reduce spoilage risk, improve traceability, and maintain service levels across all sales channels. Managing Omnichannel Fulfillment Complexity Many food and beverage companies now support a mix of retail distribution, Amazon replenishment, direct-to-consumer fulfillment, and wholesale operations simultaneously. Managing these channels efficiently requires flexible infrastructure and integrated systems that support both B2B and DTC operations. As brands grow, fulfillment partners must be able to scale operations while maintaining accuracy, compliance, and visibility across the supply chain. Technology and Visibility Reduce Risk Technology also plays a significant role in reducing supply chain risk. Real-time visibility gives brands the ability to make faster operational decisions and identify issues before they impact customers. Modern logistics technology should provide: Real-time inventory visibility Order and shipment tracking KPI reporting and analytics With better visibility into inventory and fulfillment performance, brands can operate more proactively and reduce costly disruptions. Building a More Resilient Supply Chain At Barrett Distribution, food and beverage brands benefit from strategically located East Coast warehousing, food-grade operational standards, omnichannel fulfillment expertise, and technology-enabled visibility tools designed to support scalable growth. Barrett’s Curtis Bay, Maryland facility, located near the Port of Baltimore, supports consumer products and food brands with strong inventory controls, retail compliance capabilities, and integrated fulfillment operations.  While supply chain disruptions may continue to evolve, brands that invest in strategic warehousing and operational flexibility will be better positioned to improve service levels, reduce transportation challenges, and build more resilient supply chains for long-term growth.
By Faith Artieda May 11, 2026
How Beauty Brands Avoid Expiration Risk (and Costly Retail Chargebacks)
More Posts