Continuous Improvement
Our commitment to Continuous Improvement is to focus on making one thing better every day. Our product is fundamentally a service. Ultimately, we are people serving people.
For over 75 years and through the process of continuous self-evaluation, planning, and improvement, we have learned what it takes to exceed expectations and become a Trusted Advisor to our customers.
In support of our Continuous Improvement culture, Barrett is ISO 9001-2015 registered. This registration has focused the company on quality standards and continuous improvement in customer satisfaction through employee empowerment and measurement of key metrics, and customer and employee surveys. We embrace performance-based incentives to meet or exceed internal and external Key Performance Indicators and service/quality metrics.
OPERATING METRICS:
Barrett tracks performance of internal operating metrics to assist in managing process, cost control, and service delivery.
KEY PERFORMANCE INDICATORS:
We quantify customer specific Performance Standards that are generally tied to our contractual arrangements. This arrangement demands greater focus on the customer and works best when specific performance metrics are tied to corporate goals and objectives and the measurement can be controlled or impacted by Barrett. Standard Operating Procedure and customer specific work instructions are fully documented and controlled in a closed-loop corrective action system.
CUSTOMER SATISFACTION SURVEY:
Barrett's senior Management performs Customer Service Surveys to ensure that we are providing continuous quality and value. The results of the surveys are rated and evaluated to ensure that the customer views us not only as a great supply chain partner, but a trusted advisor.
QUARTERLY BUDGET REVIEWS:
On a quarterly basis, Barrett meets with our customers to review past quarterly financial and operational performance and discuss historical and future opportunities for improvement. These reviews are great forums for which to discuss strategic priorities, issues, and opportunities.
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Franklin, MA, March 26, 2025— Barrett Distribution Centers , a trusted leader in third-party logistics for e-commerce and omnichannel fulfillment, announces the launch of its E-commerce Accelerator, a program designed to help high-growth, early-stage brands scale their logistics operations efficiently. A Permanent Home for Growing Brands Unlike traditional 3PL solutions, the E-commerce Accelerator offers low-risk, flexible contract terms, allowing brands to integrate seamlessly into Barrett’s nationwide logistics network. Focusing on flexibility, efficiency, and long-term partnership, the program eliminates the costly and disruptive process of switching 3PL providers as businesses grow. “Growth is in Barrett’s DNA. As a 15-time honoree on the Inc. 5000 fastest-growing companies list, we know what it takes to scale,” said Adam Robertson , Vice President of Customer Experience at Barrett Distribution. “We have helped brands evolve from early-stage e-commerce to full omnichannel operations. The E-commerce Accelerator is our way of providing a permanent 3PL home for startups by offering the infrastructure and expertise to grow without limits.” Key Benefits of the E-commerce Accelerator Participants in the program gain access to Barrett’s logistics expertise, including: Seamless Fulfillment – Nationwide fulfillment solutions designed to scale. Easy Integration – Streamlined onboarding and system connectivity to quickly get brands up and running. Inventory Management – Real-time inventory tracking for operational efficiency. Reverse Logistics – Hassle-free returns management to enhance customer satisfaction. Personalization & Customization – Tailored solutions to meet brand-specific needs. Coast-to-Coast Infrastructure – A robust network of strategically located facilities. A Commitment to Entrepreneurial Success Barrett’s core value of ownership—empowering employees to think and act like business owners—extends to the E-commerce Accelerator, fostering strong relationships with entrepreneurial brands. The program aligns with Barrett’s deep-rooted belief in supporting high-growth companies that share its commitment to innovation and scalability. "We thrive on working with brands that are hungry to grow," said Harrison Smith , Director of 3PL Pricing at Barrett Distribution. "Partnering with ambitious entrepreneurs makes our work incredibly rewarding. Their passion drives our commitment to providing the best logistics solutions possible. The E-commerce Accelerator is not just about fulfillment—it is about building long-term partnerships that support brands at every stage of their journey." About Barrett Distribution Centers Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement, and direct access to senior leadership decision-makers. As a member of Inc.'s fastest-growing companies list 15 times, Barrett is big enough to do the job and still small enough to deeply care about your business. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here . Contact Information Katherine Wroth Marketing Manager katherine.wroth@barrettdistribution.com Official Release Here
Franklin, MA – March 10, 2025— Barrett Distribution , a leading provider of third-party logistics (3PL) solutions, has been named one of Fulfill.com’s Top 50 U.S. 3PL Companies for 2025. Fulfill.com’s annual Top 50 3PLs list highlights the best logistics companies based on operational excellence, technological innovation and a proven track record of success. This recognition reflects Barrett’s decades-long commitment to delivering efficient, scalable and client-focused logistics services. “Being recognized as a Top 3PL Provider by Fulfill.com is a testament to our team’s relentless focus on service excellence and passion,” said Bryan Corbett , Vice President of Sales and Marketing. “We take pride in delivering personalized, efficient logistics solutions that drive success for our clients, and we are honored to be named a Top 50 3PL.” Barrett’s expansive fulfillment network covers over 7 million square feet across 25+ facilities, with key hubs in Boston, New Jersey, New York, Baltimore, Memphis, Dallas and California. This nationwide presence ensures fast logistics solutions tailored to high-growth brands. Joe Spisak , CEO of Fulfill.com, commented on Barrett Distribution Centers' inclusion in the Top 50 U.S. 3PL Companies for 2025: "Barrett Distribution Centers exemplifies the precision, scalability and innovation we look for in our Top 50 US 3PL Companies. Their ability to deliver tailored logistics solutions—whether for direct-to-consumer e-commerce, omnichannel fulfillment or complex B2B distribution—sets them apart in the industry. With over 80 years of experience and a proven commitment to operational excellence, Barrett continues to be a trusted partner for brands looking for reliable, technology-driven supply chain solutions." About Fullfill.com Fulfill.com is a matchmaking marketplace connecting companies with the highest-rated 3PLs. Built to simplify the RFP process and ensure brands partner with the best 3PL for their specific needs, Fulfill (Fulfill.com) is bringing scale to both 3PLs *and* the companies they service. About Barrett Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement, and direct access to senior leadership decision-makers. As a member of Inc.'s fastest growing companies list 15 times, Barrett is big enough to do the job and still small enough to deeply care about your business. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here . Contact Information 锘� Katherine Wroth Marketing Manager katherine.wroth@barrettdistribution.com Official Release Here
PROVO, Utah, Feb. 11, 2025 /PRNewswire/ -- Enveyo , the leading provider of logistics data management, visibility, and shipping optimization software, today announced that Barrett Distribution Centers , a leading North American third-party logistics (3PL) provider, selected Enveyo technology to power its transportation management, logistics visibility, advanced analytics, and parcel auditing processes. As a 3PL provider for DTC and B2B brands that operates 25+ locations across the United States, Barrett sought a technology provider that not only has substantial experience in supporting complex 3PL processes , but also has the ability to scale with them as their customer segment of e-commerce brands grow and their needs evolve. Barrett was looking for a technology platform that could: Streamline transportation management processes with a robust technology engine for the handling of multiple parcel carriers, rates and surcharges Support an infinite number of complex business rules, carrier rates, and processes Ingest any volume of data in any format from their business systems, carriers, and technology partners Enable real-time and easy access to a shipping data control tower with customizable dashboards Publish a white-labeled client portal delivering reporting and analytics on transportation spend in real-time Automatically audit carrier performance with extensive reporting on dispute reason, status, and results Display time in transit data across their network of carriers to gain visibility into package tracking and delivery status data in real-time Scale with Barrett and their customers' needs, at their pace Jude Plante, General Manager of Transportation at Barrett, explains, "We needed a technology partner with extensive knowledge of the complexities a 3PL of our size faces, who could also provide robust and holistic technology solutions that elevate our operations and strengthen our client relationships. Enveyo fit that profile perfectly." "We're honored to partner with Barrett to support their optimization initiatives around parcel program visibility for their growing customer base along with streamlining billing management processes," says Enveyo CEO & Co-Founder, Coby Nilsson . "More DTC and B2B brands are seeking modern 3PL operations with data-driven technology at the core. We're thrilled to be part of the value-added solutions Barrett is offering." "The market is more dynamic than ever before," Plante adds. "The supply chain and logistics complexities involved with fulfilling an order are plentiful. Enveyo understands the nuances and challenges of a modern 3PL, and we're excited to partner with their team and technology to add value to our clients and end customers' shipping experiences." To learn more about how Enveyo optimizes logistics operations for leading 3PL providers like Barrett and shippers worldwide, visit www.enveyo.com . About Enveyo Enveyo is the leading provider of logistics data management, visibility, and shipping optimization software, helping shippers and 3PLs of all sizes move their logistics forward through data-driven technology. From shipment analytics and automated carrier selection to post-purchase delivery experience management and carrier auditing, Enveyo is the only suite deploying solutions across the logistics lifecycle. Powered by a robust, enterprise data management platform, Enveyo Insights, Modeling, Cloudroute, Alerting, and Audit solutions enable organizations to make business-transforming shipping decisions. To learn more about how Enveyo moves logistics forward, visit enveyo.com . About Barrett Distribution Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement and direct access to senior leadership decision makers. As a member of Inc's fastest growing companies list 15 times, Barrett is big enough to do the job and still small enough to deeply care about your business. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here . 锘� Official Release Here
Franklin, Mass., Jan. 23, 2025 — Barrett Distribution Centers , a leader in third-party logistics (3PL) leader for over 82 years, is proud to announce its partnership with MISSION , a performance lifestyle brand. “Following a thorough search and review process, we selected Barrett based on their ability to provide a scalable, dependable and competitive Omni-Channel Warehouse and Managed Transportation Services solution,” said Lisa Lehan , COO of MISSION. “Their strategic location offers the foundation necessary to support our forecasted growth through D2C and B2B channels, making them the ideal partner for our next growth phase.” MISSION is dedicated to prioritizing comfort by providing a high level of cool in every environment, whether indoors or outdoors. As a performance lifestyle brand, MISSION focuses on innovative design to ensure that extreme heat and discomfort do not interfere with work, play, or daily experiences. The brand integrates heat health™, comfort, and performance into its offerings to facilitate peak performance during a variety of physical activities. MISSION’s journey is defined by action and a strong commitment to comfort and success. The brand prioritizes innovative cooling products that can be utilized across various activities. MISSION strives to achieve health and wellness goals through continual innovation, creating solutions that empower individuals to enhance their performance without allowing heat to hinder their efforts. “It’s a pleasure to reconnect with a fun, innovative and growing brand like MISSION,” said Mark Healy , VP of Customer 91国产 at Barrett. “I’m proud to call Lisa Lehan, MISSION’s COO, a friend, and the entire Barrett team is excited and honored to support the next phase of MISSION’s growth.” Barrett is set to launch the MISSION operation from the Memphis region , home to its robust network of high-growth apparel brands and robotics-driven pick solutions. About MISSION Founded in 2009 by a group of world-class athletes and heat safety experts, MISSION is the leader in head-to-toe cooling and heat-relief product innovations that enhance performance and safety for anyone who works, plays, or lives in the heat. MISSION's goals extend far beyond providing comfort; they aim to revolutionize health, wellness, productivity, and performance in the face of heat challenges. MISSION is distributed nationwide in over 25,000 retail stores and online, leading the market with patented and proprietary technologies. MISSION is the founding partner of the National Heat Safety Coalition, a nonprofit organization dedicated to improving safety and performance in high-temperature environments for workers in the United States. Along with scientists, researchers, and industry leaders, the Coalition collaborates with public and private partners to set guidelines and raise awareness about heat safety standards. For more information, visit mission.com and follow us on Instagram @mission. About Barrett Distribution Centers Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions, and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement, and direct access to senior leadership decision-makers. As a member of Inc.'s fastest-growing companies list 15 times, Barrett is big enough to do the job and still small enough to care about your business deeply. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here . Official Release Here
