10 Reasons To Consider Leaving Your Current 3PL
BarrettGPT • April 11, 2023
Is your current 3PL failing your brand?
As a supply chain professional, it is important to regularly evaluate your logistics partners and ensure they are meeting your needs. One such partner that often requires evaluation is your third-party logistics provider (3PL). While it may be tempting to stick with the same 3PL for years, there are several reasons why you should consider leaving your current provider. In this article, we will discuss 10 reasons why you should consider switching 3PLs.
- Poor Performance: If your 3PL consistently fails to meet your service level agreements (SLAs) and performance metrics, it may be time to look for a new provider. Your customers expect timely and accurate delivery, and if your 3PL is consistently falling short, it can damage your brand reputation.
- Limited Capabilities: As your business grows, your logistics needs will likely become more complex. If your current 3PL lacks the necessary capabilities to support your growth, it may be time to consider a provider with more expansive services.
- Lack of Visibility: Real-time visibility into your inventory and shipments is critical for making informed decisions and ensuring timely delivery. If your 3PL lacks the technology or processes to provide you with accurate and timely visibility, it can create unnecessary headaches and delays.
- High Costs: Cost is always a consideration when it comes to logistics. If your 3PL's pricing structure is not competitive or transparent, it may be time to look for a provider that can offer more cost-effective solutions.
- Limited Geographical Coverage: If your business requires nationwide or global distribution, your 3PL should be able to support your needs. If your current provider has limited geographical coverage or lacks the necessary infrastructure to support your business, it may be time to consider a provider with a more expansive network.
- Lack of Flexibility: Your business needs may change quickly, and your 3PL should be able to adapt to those changes. If your current provider lacks the flexibility to adjust to your changing needs, it may be time to look for a more adaptable provider.
- Poor Customer Service: Communication is key when it comes to logistics. If your 3PL is unresponsive or difficult to work with, it can create unnecessary stress and delays. Look for a provider with a reputation for exceptional customer service.
- Limited Technology: Technology is advancing rapidly in the logistics industry, and your 3PL should be keeping up with the latest trends. If your current provider lacks the necessary technology to support your needs, it may be time to look for a provider with more advanced solutions.
- Lack of Innovation: Along with technology, innovation is critical for staying ahead in the logistics industry. If your current 3PL lacks a culture of innovation and is not constantly looking for ways to improve, it may be time to consider a more forward-thinking provider.
- Incompatible Company Culture: Lastly, it is important to consider your company's values and culture when choosing a 3PL. If your current provider's values and culture do not align with yours, it can create unnecessary friction and make it difficult to work together effectively.
If any of these 10 reasons resonate with your current situation, it may be time to consider switching 3PLs. At Barrett Distribution, we pride ourselves on providing exceptional logistics solutions to DTC and omnichannel ecommerce brands looking to scale their outbound orders with a national provider. Contact us today to learn more about how we can help support your business's logistics needs.
Recent Blog Posts
Teaneck, NJ – June 20, 2025 – Made4net, a global provider of cloud-based Warehouse Management Systems (WMS) and end-to-end supply chain execution software , proudly presented the first-ever Made4net Award for Advancing Innovation in Third-Party Logistics at the 2025 IWLA Convention & Expo, held May 4–6 in Tucson, Arizona. This new award honors an IWLA member company demonstrating exceptional vision, leadership, and commitment to driving innovation in the 3PL space. Barrett Distribution was named the inaugural recipient of the award for its forward-thinking approach to logistics operations and ongoing investments in transformative technologies. One standout example is Barrett’s use of Gather AI’s advanced drone-based inventory technology at its Hillsborough, N.J. facility. This technology helps reduce manual labor and cycle counting time while increasing inventory accuracy and fulfillment speed. The system works alongside Made4net’s Synapse 3PLExpert WMS , supporting Barrett’s mission to create a more intelligent, efficient, and responsive warehouse environment. “Third-party logistics providers are the backbone of so many supply chains, but their contributions often go unrecognized,” said Chipper Farley, President of 3PL 91国产 at Made4net and newly appointed IWLA Board Member. “We launched this award to spotlight 3PL leaders who aren’t just responding to change—they’re shaping what’s next. Barrett Distribution’s bold and effective use of emerging technology is a perfect example of the innovation we want to celebrate.” With over 80 years of experience, Barrett continues to raise the bar in the 3PL industry by embracing digital transformation and championing operational excellence. “We’re honored to be recognized by Made4net and IWLA for our efforts to lead through innovation,” said Douglas Varga, Vice President of Information Technology at Barrett Distribution. “This award reflects the work our team has done to evaluate, adopt, and scale technology that enhances the service we deliver to our customers.” The Made4net Award for Advancing Innovation in Third-Party Logistics will be awarded annually at the IWLA Convention & Expo to spotlight the achievements of IWLA members who demonstrate a commitment to innovation and leadership in the evolving world of logistics. About Barrett Distribution Barrett Distribution currently operates 25+ facilities across the United States. With over 6 million square feet of space specifically designed for warehousing, distribution, transportation and omnichannel eCommerce fulfillment, Barrett will scale your brand to ensure success. Learn more at www.barrettdistribution.com . About IWLA IWLA, formerly the American Warehouse Association, serves nearly 600 corporate members representing 3,000 warehousing locations. Since 1891, the organization has been the resource for warehouse logistics, advocacy, and education. For more information, visit www.IWLA.com . About Made4net Made4net is a leading global provider of best-in-class, cloud-based supply chain execution and warehouse management solutions for organizations of all sizes to improve the speed and efficiency of their supply chain. Full Release Here: https://made4net.com/made4net-presents-inaugural-award-for-advancing-innovation-in-third-party-logistics-at-2025-iwla-convention-expo/
If you think it’s too early to prep for peak season, it’s probably already too late. The reality is your competitors are already planning — and they’ll win if you don’t. At Barrett Distribution Centers , we’ve helped brands succeed through the busiest shopping seasons. The ones that perform best? They start early. Summer is your window to plan, secure resources and eliminate last-minute surprises. Why Peak Planning Starts in Q3 Orders need to ship faster, arrive on time and meet customer expectations. Missing the mark means you risk losing that customer for good. Whether shifting inventory closer to your customers, tightening up your tech, or locking in capacity before space runs out, your work in Q3 pays off when it matters most. What You Can Do Today: Start building a plan that holds up under pressure. A few moves to make now: • Secure capacity early: Lock in carrier space and warehouse availability before the rush • Confirm rate agreements: Get ahead of seasonal surcharges by finalizing pricing now • Check your visibility tools: Spot gaps in order tracking and inventory accuracy while there’s time to fix them • Align your teams: Get sales, ops and your 3PL provider on the same page with weekly check-ins and clear deadlines • Build backup plans: Expect disruptions—plan for weather, labor shortages and demand spikes • Partner with a 3PL: Work with a 3PL partner that can flex with your business and scale fast Peak Season Checklist 鉁� Review last year’s data and build your forecast 鉁� Adjust inventory based on expected demand 鉁� Test your systems and strengthen your tech stack 鉁� Set a regular planning cadence across teams 鉁� Document contingency plans 鉁� Confirm your 3PL is ready to support peak volume Don’t Wait for Peak to Start Acting Like It’s Peak. At Barrett, we’re already helping brands get ready for Q4. Contact us today for a complimentary supply chain consultation.
FRANKLIN, Mass., June 19, 2025 /PRNewswire/ -- Barrett Distribution Centers has partnered with Two Boxes , a reverse logistics technology platform, to deliver an intelligent, more flexible returns solution for modern e-commerce brands. "Barrett's deep e-commerce roots and innovation-first mindset make them an ideal partner," said Jack Hutchinson , Head of Growth at Two Boxes. "Their eCommerce Accelerator highlights their commitment to supporting high-growth brands. We're excited to see where this partnership goes—this is just the beginning." Barrett Distribution Centers partners with Two Boxes to streamline eCommerce returns. As client expectations increase and return processes become more complex, Barrett identified the need for a more streamlined process to manage inspections, re-kitting and faster resale readiness. Two Boxes was selected for its modern user experience, seamless integration with platforms like Shopify, Loop Returns and intuitive design for warehouse operators. "Two Boxes' SOP-driven approach allows us to empower more team members with real-time, step-by-step direction," said Doug Varga , VP of Information Technology at Barrett. "It's accurate, scalable and easy to use. When we find purpose-built solutions like this, they help us deliver faster results for clients and keep our teams focused on growth." Barrett is designing future phases of this integration to support its long-term vision for fully optimized returns operations. Contact Barrett for a complimentary supply chain consultation to learn how tech-enabled logistics can simplify returns and support your growth. About Two Boxes Two Boxes is a reverse logistics technology company that empowers 3PLs and direct-to-consumer (D2C) brands to transform returns from a costly burden into a strategic advantage. Launched in 2022 and co-founded by CEO Kyle Bertin and CPO Evan Stalter, Two Boxes builds intelligent inspection workflows, digitized SOPs and real-time analytics to make return processing faster, more accurate and highly visible. About Barrett Distribution Centers 锘� Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement and direct access to senior leadership decision makers. As a member of Inc's fastest growing companies list 15+ times, Barrett is big enough to do the job and still small enough to deeply care about your business. Official Release Here
